Tick Fr8 Routing

Privacy policy

Last updated 31 October 2026

Tick Fr8 Routing is a route planner for couriers, available as an Android app and at dxdelivery.tuica-cristian-stefan.workers.dev. It is made by CnT Studios Ltd, a company registered in England and Wales, which is the data controller for the personal data described here. Contact: cntstudiosuk@gmail.com.

What we collect and why

Data	Why
Email address and password	To create and sign in to your account. Passwords are stored only as a secure hash by our authentication provider; we never see them.
Photos of your run sheets	To read the stops off the sheet. Each photo is sent once to an AI text-reading service, used only for that request and not stored by us. Only the stops you confirm are saved.
Your routes and stops — the names, addresses, postcodes, phone numbers, parcel details and time windows on your sheets, the order you drive them and when each was done	To plan, show and track your route. Visible only to you.
Location (precise)	To show where you are on the route map while the map is open. Your position stays on your phone and is not sent to us, except when you choose Save this spot (see below). The app never uses location in the background.
Saved spots	When you tap Save this spot, the position, its postcode and a short label (a business name or house name/number — never a customer's name) are saved so that every courier using the app can find that drop point. Your account is not shown with it.
Settings you choose to add — profile photo, colours, a name for your earnings statement, start and end postcodes, minutes per stop, pay rates, and pay for each route	To personalise the app and work out your day and your earnings. Visible only to you.

We do not use advertising, analytics or tracking cookies, and we do not sell your data. The only cookies are the ones that keep you signed in.

Who processes it for us

We use these services to run the app. Each receives only what it needs:

Supabase — account sign-in and the database that holds your account, routes, stops and settings.
Cloudflare — hosts the app; all traffic passes through it and short-lived technical logs are kept.
Google Gemini API — reads the text on the run-sheet photos you upload.
LocationIQ — receives stop coordinates to work out driving times and road directions.
postcodes.io — receives postcodes to find their location.
OpenStreetMap — your phone downloads map images directly from OpenStreetMap's servers, which see your IP address and the area of the map you view.
Google Maps — when you tap Navigate, the stop's location is handed to Google Maps on your phone, under Google's own privacy policy.

Some of these providers may process data outside the UK; where they do, they rely on the safeguards UK data protection law requires, such as standard contractual clauses.

Legal basis

We process your data to provide the service you signed up for (performance of a contract). Location is used only when you allow it in your phone's settings, and you can turn it off at any time.

How long we keep it

Your account, routes and settings are kept until you delete them. You can delete routes at any time in the app. Run-sheet photos are not kept at all.

Deleting your account

You can delete your account and all its data in the app: Settings → Delete account. If you can no longer sign in, see how to request deletion.

Security

All data is sent over encrypted connections (HTTPS). Each courier's routes and stops are protected so that only that courier's account can read them.

Your rights

Under UK data protection law you can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable format. Email cntstudiosuk@gmail.com. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ico.org.uk).

Children

The app is a work tool for adult couriers and is not meant for anyone under 18.

Changes

If we change this policy we will update the date at the top of this page.